Any questions? Give us a call 05 - 375 3220
Free delivery for orders over 1000 € / 30 days Return policy
NOTE! Always contact our customer service before making a return! We may not be able to pick up incorrectly sent packages that have not been delivered. You can read more about returns in our terms of delivery.
For returns that have not been communicated to our customer service, we will charge a handling fee of €15, and for the return of used devices, we will always charge this fee unless otherwise agreed.
Returns of products over €200 are generally free of charge; however, for unreported and incorrectly sent returns, we will charge the actual postage costs, rounded down to €15. For used equipment and items, we will always charge the 15€.
Package the items carefully and place them inside the box with your contact info
Write on top of the package: 9548106 / Customer Returns
All shipments made this way are automatically insured
Bring the package to any manned Matkahuolto shipping-point like Filmtown or R-kioski
We will receive the shipment in a few days
If you don't want to use our shipping method, you can ship the items yourself using this info:
Please make sure the package is delivered all the way (”To the door”)
Foto Monza
Asemakatu 2 B C
45100, Kouvola
05-3753220 / 050-5490981
